High School Diploma – Bartlett High School Anchorage, AK
2 years of College – Utah State University Logan, UT
Almquist Welding & Fab - June 2012/Present - 701-690-7571 – Management/Administrator
My job description included building a web-page and administrating the site. My duties also included setting up vendor/supplier contracts, and organizing and running the office.
Call Assistants - March 2010/June 2012 - 801-833-8877 – Phone Agent, Trainer, Manager,Script Development
I started in the training department where my duties included training new hires in the workings of the company and their specific position. I had to get the agents performing at a level where the clients made money. I then got moved up to a management position where I ran a team of 15 agents to 20 agents, while maintaining attendance, performance, and client expectations.