Counter Clerk, Post Office Ltd, Bromley, UK  (05/10/2013 – current)

Whilst providing a necessary service to the community in an increasingly-competitive industry, I have been required to provide a stronger focus on promoting potential products to customers rather than solely providing them with what they have requested. Daily till balancing provides a check to ensure my standards are kept up with weekly administrative tasks a further responsibility.

Administrator, London Borough of Bromley, Bromley, UK (21/01/2013 – 19/04/2013)

Through collaboration with different departments, I arranged the archiving of confidential documents. This involved maintaining and updating their CRM database as required as well as arranging the disposal of confidential documents securely.

Mailroom Assistant, Diageo, London, UK (08/10/2012 – 18/01/2013)

Having begun the role as scheduled to only work temporarily for one week, I was quickly asked to cover the mailroom supervisor for when she was to be away for two weeks. This involved ensuring the smooth running of each aspect the mailroom is responsible for (incoming and outgoing mail, stationery, room setups and porterage) and prioritising them as appropriate.

Customer Adviser, PC World, London, UK (20/8/2008 – 14/8/2009)

While working toward sales targets, I aimed to find customers the best solution for them from amongst the range of products on offer. Additionally, I offered refunds and repairs to existing customers as well as preparing customised orders for business customers from a catalogue. 

 Global English UK 2012-2013

Certificate of Educational Studies in TESOL – 120 hour ACTDEC accredited level 2 course – Grade B

I have created a portfolio of material to use in the classroom, from warmer activities to vocab exercises to full lesson plans

The course particularly demonstrated to me the variety of ways in which a TEFL teacher can adapt to meet their students’ needs

University of Leeds, Leeds 2009-2012

Bachelor’s Degree – Philosophy

Progressed to Lower Intermediate standard in Spanish

St. Olave’s Grammar School, Kent 2001-2008

A Levels: Maths – A, Physics – B, Classics – B

10 GCSEs including English Literature and English Language, French and Punjabi