SELECTED PROFESSIONAL EXPERIENCE

Since January 2019

School Emmanuel d’Alzon

·        Preparation of class materials and exams according to the students’ level

·       Support students in their learning process

·       Evaluate students’ learning

·       Use ICT as a support in the students’ learning process.

Since October 2016-August 2018

English Teacher. American School way

·       Accompany students from different levels in their learning process.

·       Create different activities in order to encourage students to speak and listen in English, without being afraid of communicating their ideas.

·       Help students to achieve their goals by making them aware of the big importance of learning a new language.

February 2016-July 2017

Pedagogical practices. IED Antonio Villavicencio. Engativá with ASE Foundation

·       Provide academic support to students of different grades who wanted to improve their English language skills.

·       Create activities that were related with the contents and topics of the school

May 2014 – May 2015

Cultural exchange. Au Pair Program. VA, United States.

·       Help students with their educational development

·       Schedule and organize children’s activities.

·       Read to the children and interact on a daily basis.

November 2013 - April 2014       

Wall Street English Institute. Personal Tutor

·       Provide one on one in small groups tutoring sessions.

·       Follow student’s performance and attendance.

·       Help students with their questions and English difficulties, creating an environment where they feel comfortable.  Knowing that making a mistake is a very important aspect in their learning process.

March 2010 – October 2013 

Creativa Producciones S.A. Contact Center Agent

·       Call and send emails to clients informing them on new loan products and events.

·       Handle inquiries and irate customers politely and diplomatically.

·       Operate telephone switchboard to answer and screen calls, provide information, and take messages.

·       Managed scheduling, and maintaining updating of appointment calendar.

·       Performed file maintenance for company records.

·       Answer telephone calls and obtain client's information.

在准备工签资料