Dates: November 2018 – July 2019

Company: CEVA

Job title: Warehouse Assistant

Duties: Cleaning of boxes and containers that pass through the warehouse. Moving containers to different locations using a manual pallet truck. Wrapping of full pallets. Operating machinery. Other ad hoc duties when required.

Dates: September 2018 – November 2018

Company: McColls

Job title: Shop Assistant

Duties: Operating a till and serving customers. Money handling and cashing up. Stocking the shelves and stock rotation. Managing the inventory. Basic cleaning and other ad hoc duties when required.

Dates: July 2018 – September 2018

Company: PTP Logistics

Job Title: Office Admin

Duties: Answering emails and calls from customers and drivers. Booking jobs to drivers. Creating and sending invoices, and then filing them. Maintaining the diary and calendar for managers and drivers.

Dates: June 2018 – July 2018

Company: Bowman and Kirkman

Job Title: Site Cleaner

Duties: General cleaning including mopping, brushing, polishing and cleaning facilities such as toilets, kitchen and cabins.

Dates: 2012 - 2016

Company: Winsford Library

Job Title: Volunteer English Tutor

Duties: Assist children with their English homework and reading. Assist young adults with any struggles they may have with English; such as spelling, reading, writing. Assist the library with any ad-hoc duties and volunteer activities.

Dates: 2012 - 2018

Company: GameSeek

Job Title: Customer Service Supervisor

Duties: Answering customer and supplier emails. Resolving customer issues and queries with orders, stock etc. Answering customer and supplier telephone calls. Monitoring customer feedback and satisfaction. Supervising a small team of customer service agents. Performing light administration duties as and when needed. Using a Live Chat system to liaise with customers.

Dates: May 2012 — November 2012

Company: Cheshire West and Chester Council

Job Title: Apprentice Office Assistant

Duties: Providing support and assistance to the other departments in the office.

Maintaining the filing room. Directing emails/calls to the relevant departments. Photocopying and scanning documents. Monitoring stationery levels and replenishing when needed.

Dates: 2019-2020

Mandarin House: Studied Mandarin at novice/beginner level.

Dates: 2012 – 2013/14

Apprenticeship Training: (Training Provider) Team Leading Level 3 – Pass; Business Admin Level 2 – Pass; - Customer Service Level 3 – Pass; Health & Safety in the Workplace Level 2 – Pass; Fire Awareness Training Course – Pass; Fire Marshal Training Course – Pass

Dates: 2010 – 2012

Winsford E-ACT Academy: Studied AS levels Business, Media, and English Language. Volunteer tutor for any students requiring extra help with Business management or English Language.

South Cheshire College:  Motor vehicle Maintenance Level 1

Dates: 2005 — 2010

Verdin High School – Completed secondary education

Achieved the following GCSEs:  English GCSE: B; Mathematics GCSE: C; Science C; French GCSE: B; Food Tech GCSE: B

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